I had contacted the Canadian High Commission in London this weekend to inquire about a document I was told to use called the Travel Document for Permanent Residents Abroad and I got a call in response today and it left me shaking my head even more.
First off, the woman, an Emily O'Cxxxx, told me that she had 'never heard of a Canadian citizen requesting that particular travel document' because it is 'for Permanent Residents, not citizens of Canada'. But then she went on to say that my son would 'NEED a Canadian passport to get back into the country after his trip'. This is incorrect AS WELL. OMG. No wonder people have such a hard time with immigration services and decide to climb over a fence instead ;) Seriously. I said 'Well that is interesting seeing as he has flown in and out of Canada 5 times so far and has yet to need a Canadian passport, not even last year when he flew by himself'. She asked me to explain and I told her that when he landed in Calgary, alone, last summer, the people at the passport control desk were unsure so they sent him to main Customs. There, he was told that he IS a Canadian citizen as well as British, after viewing both of our long-form birth certificates, and sent him on his way. They also phoned me to tell me that he is a citizen, not a permanent resident'. Anyhow so I explained all of that and this British sounding Canadian sounding woman said 'Well I don't know how they could do that'. WHAT? Anyway she acted as though Calgary was doing it wrong. I said 'I flew into Toronto once as well because one year we had a connecting flight instead of non-stop and they too said he is a Canadian citizen because I am and sent us on our way.
At any rate, she did tell me that she has never given a Travel Doc for Permanent Residents Abroad to a Canadian citizen before and advised against it - although with the rest of the conversation being so mental, who the heck knows lol. I wrote back again to the same email address I used on the weekend and said that I will not be able to take phone calls the rest of the week because I have to work early. Maybe they will respond in writing. I DETEST doing things over the phone for important issues such as this because you never have proof to fall back on if someone denies passing along certain info or you forget something that you were told. I like to have it in writing so I requested that this time. Let's see if I get a reply. I re-asked the same questions in hopes another person will get the file instead. FUN.
Another comment she made that was funny was that I 'should have applied for his proof of citizenship as soon as I arrived in Canada when he was a baby'. Yeah, I should have, and would have if I had known about it's existance. I did not have internet, single mom and all, for a few years and I would phone Canada Immigration to ask questions. They kept telling me for ages that he was a Permanent Resident and would need such-and-such a form and then when I talked to a friend who used to work as passport control, she told me no, she was sure he was a citizen, not a permanent rez... so this went on and on and then one day after I got set up with internet and decided to look things up myself, I found the link for a Proof of Citizenship certificate. But again when I called about it, I got an agent who really did not seem to know anything. He actually told me that the form was for people who had lost their birth certificate and could not get an original long form one because of reasons such as the hospital they were born at burning down and records being destroyed or lost over the years. I was SO confused. I did not see anything about that on the website at all, but here the agent was telling me that. He told me my son was not a citizen and would have to go through the ceremony to become one and that he would have to denounce his British Citizenship first as well. I did not want to do that. He told me that it would cost $300 for my son to become a Canadian citizen (which I could not afford at all), and all this mumbo jumbo. So I put it off again and then suddenly my son was older, wanting a job, flying alone to see his dad instead of me escorting him, etc and here we are - with more people at every level telling me slightly or completely differing information. UNREAL.
And in other news, no reply from my MP's office either, not even an auto-reply that my email was received. If I hear nothing in a week I will re-send it. I heard back quickly when I wrote before for information on my partner's uncle who was an MP from 1919 to 1926.